At Synergy, the health and safety of our community is a top priority.
The following measures will apply to all visitors and staff:
*Ninja zone is available only when NO CLASS or group/party is scheduled. Please book NINJA OPEN GYM. If you don’t see the time-slot you want, please call the gym to see if a class or group is scheduled. Those 12 and under must be closely monitored. Thanks!
Climbing and Ninja ARE dangerous! If you are planning to bring children 12 or under, they must be DIRECTLY supervised at all times. No child 12 or under is allowed in the gym without the direct supervision of their parent or legal guardian, who will watch and attend them at all times.
A parent/guardian supervisor does not need to pay an entry fee if not using the gym, but they WILL need a completed waiver.
Those aged 12 or under may enter the Ninja Zone or Bouldering Area without a parent if participating in a Synergy club, team or class.
Our minimum age for ninja runs is 5 years old (more info below).
Ninja Zone Age Advice:
Classes/clubs in the Ninja zone are supervised by staff coaches, so parents can relax or come back to pick up. Class, club, and team sizes are limited and times are scheduled.
Bouldering and Ninja ARE dangerous! If you are planning to bring children 12 or under, they must be DIRECTLY supervised at all times. No child 12 or under is allowed in the gym without the direct supervision of their parent or legal guardian who will watch and attend them at all times.
A parent/guardian supervisor does not need to pay an entry fee if not using the gym, but they WILL need a completed waiver.
Those aged 12 or under may enter the climbing area without their parent/guardian ONLY if participating in a Synergy club, team or class. Our experienced instructors offer classes and clubs/teams for youth athletes.
One exception: Youth team members from any recognized and approved climbing team are always welcome with their coach. Coaches bringing groups are politely requested to provide advanced notice.
Do I need experience?
— No experience is required. Classes are available for those interested.
Do I need to be a member?
— All visitors are welcome! You do not need to be a member to participate.
Are all ages allowed?
— All ages are allowed, though there are some restrictions – see the details on our Visitor Info page above.
Do I need to make a reservation?
— NINJA ZONE visitors: Please make a reservation. Walk-in visitors are always welcome, but access to the ninja zone will be restricted if a class, day-camp, birthday party or other event is ongoing. Please book a class or book an “open gym” pass in advance to ensure availability of the ninja zone. Other areas are unrestricted except in unusual circumstances.
Is there parking?
— We have free parking in our lot adjacent to the gym! When the gym is busy, street parking also is available. If you end up next to street meters (on some of the nearby streets) the rates are: $1 per hour, 8 am to 6 pm, Mon-Sat; no payment required on Sundays or after 6 pm other days.
Who needs to fill out the liability waiver?
— Everyone must complete a waiver. You can do this online before you visit to save time. You will need to show your driver’s license to verify identity at the gym. Minors under the age of 18 must have a parent or court appointed legal guardian sign their waiver online or bring a signed waiver with them. Waivers will need to be renewed yearly.
Can I share my punch pass with my friends and/or family?
— Punch passes are sharable, but the original owner of the card must be present with each use.
Do you have auto belays?
— We have auto belays on the Ninja Zone climbing wall!
Do you have rental equipment available?
— We have climbing shoes and harnesses available for rent.
Is there somewhere to store gear and personal belongings?
— We have lots of cubbies for storage throughout the gym. In both men’s and women’s bathrooms, there are lockers available for free day use (Please bring your own lock to use these lockers). If you are interested in leaving your belongings here for multiple days, you can rent a locker and provide your own lock. You cannot leave a lock overnight on a locker that is not rented.
Do you have showers and changing rooms?
— Yes! There are 2 showers in the men’s and women’s locker rooms, and a single private changing room in each. We even have foot washing sinks!
Are food and drinks allowed?
— We have a café and offer a variety of snacks and drinks, but yes, you are welcome to bring in your own food and drinks too. We do require that you keep all food and drinks off of the padded floors. You may use the lounge area to enjoy food and drink, but no alcoholic beverages please.
Do you offer guiding to climb outdoors?
— We offer guided climbing, please ask or see our guiding information page.
Do you rent bouldering pads?
— We rent bouldering pads. See here.
Do you sell gift cards?
Yes, we do, you can buy them at the front desk or through this web page.
Everyone must have a valid waiver on file.
Don’t forget your driver’s license to verify your identity.
Under 18? A parent or legal guardian must complete the waiver for any minor.
We have waiver stations just inside the gym—but you can save time by completing one in advance online:
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