Advice and FAQ’s

All visitors, even if not participating, will need a valid waiver on file.

Climbing and Ninja are dangerous! No child 12 or under is allowed in the gym without the direct supervision of an adult, unless joining a scheduled class, club, camp, or team.

Scroll down to see DAY VISIT options

+ ADVICE TO PARENTS

+ FAQs

Day Visit Options

Two self-guide options:

  1. Bouldering, yoga, fitness, etc.
  2. Ninja zone + all the above.*

*Ninja zone is NOT available when a birthday party is ongoing.

Please book NINJA OPEN GYM to ensure access to ninja area if planning to do ninja.

If you don’t see the time-slot you want, please call the gym to see if a class or group is scheduled. Thanks!

Other options:

Ninja Class.

Currently our Homeschool class on Fridays, or private coaching with Isaac.

Climbing Class.

You can put your kids in a class taught by world-renowned climbing coaches. Classes are also available for adults.

Advice to Parents

Supervision Policy

Climbing and Ninja activities have inherent risks and can be dangerous. Children 12 and under must be actively supervised at all times by an adult who is ready to intervene if needed.

  • Exception: During Synergy clubs, teams, classes, and camps, parents may relax on-site or return for pick-up at the end of the session.

Parent/Chaperone Waivers Required

  • Supervising adults do not need to pay an entry fee if they are not using the gym.
  • However, every visitor must complete a waiver before entering.
  • Non-paying parents/chaperones must not use equipment, and must stay off the thick pads except when necessary to assist a child.
  • Adult supervisors may move the green pads, or rearrange equipment in the ninja zone for the safety or enjoyment of participants (please ask if unsure).

Ninja Zone Age & Use Guidelines

  • Climbing Wall (Ninja Zone): 30–300 lbs. No minimum age.
  • Ages 5+: Younger children may enjoy the zip line, warped wall, and many of the easier obstacles.
  • Older children: More obstacles will be accessible to larger children.
  • Ages 13+: Direct supervision is no longer required.
Child swings from ring to ring on ninja course

Climbing

Please see the Supervision Policy above. Those parents accompanying children under 12 years will need to complete a waiver, but will not need to pay entry if not participating.

Don’t miss out on our incredible climbing classes. Our highly experienced climbing instructors, including gym founders Lisa Rands, Wills Young, and Isaac Caldiero, along with highly accomplished climbers Davis Stewart and Chloe Gallagher (formerly Dente) are here to work with our next generation of youth athletes. We offer classes, clubs and teams, allowing parents to drop off their children at the front desk.

Youth team members from recognized and approved climbing teams are also welcome with their coach. Coaches bringing groups are politely requested to provide advanced notice.

A young climber grabs a hold on climbing wall spotted by her coach

FAQ

— No experience is required, though classes are strongly recommended for those who’ve never tried before. Rental climbing shoes are available, and free to class participants.

— You do not need to be a member. May people visit on a day-pass, valid all day. All are welcome!

We offer classes for every level, and private coaching. Please see climbing classes or ninja classes and information about clubs & teams.

— All ages are allowed; however, children 12 or under must be closely monitored for the duration of their visit. The weights area and some equipment will not be available to those under 16 unless accompanied by a Synergy coach or other employee.

— NINJA ZONE visitors: Please make a reservation. Walk-in visitors are always welcome, but access to the ninja zone will be restricted if a day-camp, birthday party or other event is ongoing. Please book a class or book an “open gym” day pass in advance to ensure availability of the ninja zone. All other areas are unrestricted except in the unusual circumstances of a special event taking place.

— We have free parking in our lot adjacent to the gym! When the gym is busy, street parking also is available. If you end up next to street meters (on some of the nearby streets) the rates are: $1 per hour, 8 am to 6 pm, Mon through Sat; no payment required on Sundays, or on any day after 6 pm.

— Everyone spending time at the gym must complete a waiver, including anyone chaperoning or monitoring minors, even if not participating. Waivers can be completed online in advance to save time. You will need to show your driver’s license to verify identity at the gym. Minors under the age of 18 must have a parent or court appointed legal guardian sign their waiver online. Waivers will need to be renewed every two years.

— Punch passes are sharable, but the original owner of the card must be present with each use, e.g. when bringing a friend in using the pass.

— We have auto belays on the Ninja Zone climbing wall. The wall is short and ideal for small kids and any teen or adult who is nervous at height!

— Yes, you can rent climbing shoes and harness.

— We have lots of cubbies for storage throughout the gym. In both men’s and women’s bathrooms, there are lockers available for free day use (Please bring your own lock to use these lockers). If you are interested in leaving your belongings here for multiple days, you can rent a locker and provide your own lock. You cannot leave a lock overnight on a locker that is not rented.

— Yes! We have two locker rooms with two shower cubicles in each. There is a single private changing room in each, and each locker room also has a foot sink!

— We have a variety of snacks and drinks, but yes, you are welcome to bring in your own food and drinks too. We do require that you keep all food and drinks off of the padded floors. You may use the lounge area to enjoy food and drink.

— We offer guided climbing, please ask or see our guiding information page.

— We rent bouldering pads. See here.

Yes, we do, you can buy them at the front desk or through this web page.

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Everyone must have a valid waiver on file.

Don’t forget your driver’s license to verify your identity.

Under 18? A parent or legal guardian must complete the waiver for any minor.

We have waiver pads at the front desk—but you can save time by completing one in advance online: